Organizational Communication

The study of organizational communication explores the communication processes by which individuals create, develop, and maintain voluntary, health, government, education, and for-profit groups and organizations. Students become familiar with the scholarship on leadership, decision making, culture, socialization, supervisor and peer communication, use of technology, and other topics. Students receive training in quantitative and/or qualitative research methods to be able to conduct research and complete a thesis or dissertation depending on their research interests.

The Department of Communication at the University of Oklahoma were sponsors of the 25th Anniversary Organizational Communication Mini Conference. We were pleased to continue this important tradition in the organizational communication field. You can learn more by visiting the website using this link.

Typical Graduate Level Course Offerings:

Comm 5333 Organizational Communication
Comm 5353 Conflict Management
Comm 5363 Communication and Technology
Comm 5375 Communication and Leadership
Comm 6233 Small Group Processes
Comm 6423 Communication in Health Organizations
Comm 6023 Communication Research Task Groups
Comm 6960 Directed Readings

Current Faculty with Research and/or Teaching Interests:

Michael Kramer
Claude Miller (Risk and Crisis Communication)
Ryan Bisel
James Olufowote
Sunny Lee
Justin Reedy (Small Group Communication)

Recent Dissertations in Organizational Communication:

Stacie Wilson Mumpower: Framing Leader Messages for Highly Reliable Organizing. (Defended December, 2016)

Michael K. Ault Giving Your All: Evaluating Changing Social Identities throughout the Assimilation Process in Full-life Volunteer Organizations. (Defended April, 2016)

Jacqueline S. Bruscella  Constructing organizational legitimacy transactionally: The communicative constitution of ISIL. (Defended April, 2016)

Carrisa S. Hoelscher Negotiating the tensions of collective change implementation. (Defended April, 2016)

Elissa N. Arterburn (Adame). Training organizational trainers to frame feedback: Mitigating face concerns and suppressing ego defensiveness. (Defended March, 2015)

Michael J. Tornes Finding the Big Picture: A Bona Fide Group Approach to Work Team Assimilation (Defended November, 2015)

Alaina C. Zanin. Concertive resistance: How organizational members resist collectively in the absence of resistance leadership. (Defended April, 2015)

Dini M. Homsey. How memorable socialization messages from within cultural communities shapes adult meaning attributions about work: The case of Lebanese-Americans. (Defended April, 2013)

Elizabeth Minei. Leadership concerns: Discursive framing within the disengagement/growth phase of a small business. (Defended April, 2013)

Bradley Adame. Vested interest and disaster preparedness. (Defended April, 2012)

Katherine M Kelley. Leader-to-Member Trust Model: On the Pervasiveness of Doubt in Effective Leadership Communication. (Defended September, 2011)

Nicole A. Ploeger. Confronting and Defending Unethical Organizational Behavior: Communication and Ethical Sensegiving (Defended April, 2011)

Recent and Representative Faculty and Graduate Student 

Publications in Organizational Communication:

Adame, B. J., & Miller, C. H. (2016) Vested interest: Developing scales for assessing flooding preparedness, Disaster Prevention and Management: An International Journal, 25, 282–297. 

Adame, B. J. & Miller, C. H. (2015). Vested interest & disaster preparedness: Strategic campaign message design. Health Communication, 30, 271–281.

Adame, E. A., & Bisel, R. S. (2016). Can perceptions of an individual’s organizational citizenship behavior be influenced via strategic impression management messaging? International Journal of Business Communication.

Bisel, R. S., Kramer, M. W., & Banas, J. A. (2017). Scaling up to institutional entrepreneurship: A life history of an elite training gymnastics organization. Human Relations, 70, 410-435. 

Bisel, R. S., Zanin, A., Rozzell, B., Baird, E., & Rygaard, J. (2016). Identity work in a prestigious occupation: Academic physicians’ local social constructions of distributive justice. Western Journal of Communication.

Bisel, R. S. & Arterburn, E. N. (2012). Making sense of organizational members' silence: A sensemaking-resource model. Communication Research Reports, 29, 217-226.

Bisel, R. S., Barge, J. K., Dougherty, D. S., Lucas, K., & Tracy, S. J. (2015). A round-table discussion of “big” data in qualitative organizational communication research. Management Communication Quarterly.

Bisel, R. S., & Kramer, M.W. (2014). Denying what workers believe are unethical workplace requests: Do workers use moral, operational, or policy justifications publicly? Management Communication Quarterly, 28, 111-129.

 Bisel, R. S., & Messersmith, A. S. (2012). Organizational and supervisory apology effectiveness: Apology-giving in work settings. Business Communication Quarterly, 75, 426-449. 

Bisel, R. S., Messersmith, A. S., & Kelley, K. M. (2012). Supervisor-subordinate communication: Hierarchical mum effect meets organizational learning. Journal of Business Communication, 49, 128-147. 

Hoelscher, C. S., & Kramer, M. W. (2016). Extending symbolic convergence theory: A shared identity perspective of a team’s culture. Small Group Research, 47, 438-472. 

Hoelscher, C.S., Zanin, A. C., & Kramer, M. W. (2016). The role of values in alternative organizations: Examining organizational identification in farmers markets. Western Journal of Communication.

Kelley, K. M., & Bisel, R. S. (2014). Leaders’ narrative sensemaking during LMX role negotations: Explaining how leaders make sense of who to trust and when. Leadership Quarterly, 25, 433-448.

Koschmann, M., Bisel, R., Botero, I., Lin, C., Olufowote, J., Perriton, L.,…Wieland, S. (2012). An eye for an I—Thoughts about Management Communication Quarterly from the next generation. Management Communication Quarterly, 26, 656-681.

Kramer, M.W., & Danielson, M.A. (2016). Developing and re-developing volunteer roles: The case of ongoing assimilation of docent zoo volunteers. Management Communication Quarterly, 30, 103-120.

Kramer, M.W., Lewis, L. K. & Gossett, L. M. (Eds). (2015). Volunteering and communication Volume II: Studies in intercultural and international contexts. New York: Peter Lang.

Kramer, M.W., & Myers, K. K. (2014). Communication and work place socialization: A life-span examination of the work-life interface. In J. S. Nussbaum (Ed.), Handbook of life-span communication (pp. 253-271). New York: Peter Lange.

Kramer, M. W., & Dougherty, D. S. (2013). Groupthink as communication process, not outcome. Communication and Social Change, 1, 44-62. 

Kramer, M. W., Lewis, L. K., & Gossett, L. M. (Eds.). (2013). Volunteering and communication: Studies from multiple contexts. New York: Peter Lang.

Kramer, M. W., & Hoelscher, C. S. (2014). Promotions and transfers. In V.D. Miller & M. Gordon (Eds.), Meeting the challenge of human resource management: A communication perspective (pp. 64-75). New York: Routledge.

Kramer, M. W., Meisenbach, R. J., & Hansen, G. J. (2013). Communication, uncertainty, and volunteer membership. Journal of Applied Communication Research, 41, 18-3

Kramer, M. W., & Miller, V. D. (2014). Socialization and assimilation: Theories, processes, and outcomes. In L. L. Putnam & D. K. Mumby (Eds.), The Sage handbook of organizational communication (pp. 525-547). Thousand Oaks, CA: Sage.

Kramer, M. W., & Sias, P. S. (2014). Interpersonal relationships and organizational communication. In C. R. Berger (Ed.) De Gruyter Mouton handbook of interpersonal communication (pp. 467-491). Berlin, Germany: De Gruyter.

Lee, S., Kim, H., & Piercy, C. W. (2016).  The role of status differentials and homophily in the formation of social support networks in a voluntary organization. Communication Research.

Lee, S. (2010). Structurational model of virtual team work. International Journal of the Humanities, 8(1), 73-90.

Meisenbach, R. J., & Kramer, M. W. (2014). Volunteer membership, identification, and identity in a community choir. Management Communication Quarterly, 28, 187-213.

Miller, C. H., Adame, B. J., & Moore, S. D. (2013). The role of vested interest indisaster preparedness. Disasters, 37, 1-27.

Minei, E., & Bisel, R. S. (2013). Negotiating the meaning of team expertise: A firefighter team’s epistemic denial. Small Group Research, 44, 7-32.

Mize Smith, J., & Kramer, M. W. (Eds.). (2015). Case studies of nonprofit organizations and volunteers. New York: Peter Lang.

Olufowote, J. O. & Wang, G. E. (2016). Physician assimilation in medical schools: Dualisms of biomedical and biopsychosocial ideologies in the discourse of physician educators.Health Communication.

Olufowote, J. O. (2016). Identity constructions and inter-organizational collaboration: Islamic faith-based organizations and the polio vaccination stoppage in Northern Nigeria. Communication Quarterly. Advance online publication.

Olufowote, J. O. (2015). Preparing future physicians in medical ethics: A tension-centered study of institutional and situational dualities. Communication Quarterly, 63, 254-271.

Olufowote, J. O. (2014). Virtue training in medical schools: The perspective of behavioral science course directors. Health Communication. Advance online publication: doi: 10.1080/10410236.2013.861307

Olufowote, J. O. (2014). Organizations and health. In T. L. Thompson (Ed.), Encyclopedia of health communication (Volume 2, pp. 1007-1010). Thousand Oaks: Sage.

Olufowote, J. O. (2011). A dialectical perspective on informed consent to treatment: An examination of radiologists's dilemmas and negations. Qualitative Health Research, 21, 839-852.

Ploeger, N. A., & Bisel, R. S. (2013). The role of identification in giving sense to organizational wrongdoing: Defending the organization. Management Communication Quarterly, 27, 155-183.

Reedy, J., Gastil, J., & Gabbay, M. (2013). Terrorism and small groups: An analytical framework for group disruption. Small Group Research, 44, 599-626. 

Tan, C. L., & Kramer, M. W. (2012). Communication and voluntary downward career changes. Journal of Applied Communication Research, 40, 87-106. 

Tornes, M. J., & Kramer, M. W. (2015). The volunteer experience in temporary organizations: Volunteer role negotiation and identity in a popular culture conference. Communication Studies, 66, 590-606. 

Zanin, A. C., Bisel, R. S., & Adame, E. N. (2016). Supervisor moral talk contagion and trust-in-supervisor: Mitigating the workplace moral mum effect. Management Communication Quarterly, 30, 147-163.

 Recent Funding in Organizational Communication

Decision Making and Leadership in an Interagency Taskforce Collaboration: Funded by the U.S. National Safety Council awarded to Eric Day (Psychology) and Michael W. Kramer as Co-PIs. Carrisa Hoelscher, Christopher Nguyen, and Olivia Cooper, research assistants: $107,276.